Donor Relations and Stewardship Officer (Foundation)

Donor Relations and Stewardship Officer (Foundation)

 

HIGHLIGHTS OF THE OPPORTUNITY

The Georgian Bay General Hospital Foundation empowers Georgian Bay General Hospital (GBGH) to deliver excellent health care. We inspire generosity, strengthen healthcare and celebrate impact every day.

Our Foundation team is passionate about our hospital and community. We are collaborative, strive for excellence, and provide unparalleled stewardship. Building relationships excites us, and we listen actively to understand and honour the unique values of each person we connect with.

We have an opportunity for a relationship-focused and detail-oriented professional to join us in a key role supporting donor engagement and stewardship. The Donor Relations & Stewardship Officer will work closely with the Foundation team to cultivate meaningful donor relationships and deliver exceptional donor experiences.

This role is responsible for executing a wide range of stewardship, donor recognition, and donor communications initiatives that ensure donors feel valued, informed, and connected to their impact.

 

WHAT YOU WILL BE RESPONSIBLE FOR…

Donor Communications & Recognition

• Develop and implement a creative, comprehensive Donor Recognition Program across all giving levels.
• Coordinate recognition and naming opportunities associated with donor gifts.
• Manage stewardship initiatives such as the Heartfelt Thanks program and Donor Thank You Calls.
• Support the creation of impact reporting and storytelling in collaboration with Communications and clinical leaders.

Program Development & Donor Experience

• Create individualized stewardship journeys tailored to donor values and interests.
• Coordinate and manage the monthly giving program.
• Lead stewardship efforts for the Breakfast of Champions program.
• Plan and coordinate the annual Impact Market and other donor stewardship initiatives.
• Collaborate on stewardship plans for major, annual, and planned gift donors.

Prospect Research & Donor Intelligence

• Identify and implement best practices for stewardship operations.
• Support campaign-specific stewardship initiatives.

Database Management & Reporting

• Ensure accurate and timely data entry in Raiser’s Edge.
• Generate reports to inform stewardship activities and strategy.
• Collaborate with Finance to ensure donor accountability and alignment of designated gifts.

Team Collaboration & Internal Communications

• Provide exceptional customer service to donors, volunteers, and internal stakeholders.
• Support gift agreement preparation and fulfillment.
• Maintain confidentiality and act as an ambassador for GBGHF in all settings.

 

YOU WILL BE SUCCESSFUL IF...

You’re donor-focused. You understand what motivates donors and how to build trust through meaningful engagement. You’re passionate about recognizing generosity and sharing impact.

You’re a relationship builder. You thrive on connecting with people and making them feel appreciated. You’re empathetic, genuine, and a great listener.

You’re organized and proactive. You manage multiple priorities with ease, meet deadlines, and take initiative. You’re detail-oriented and committed to excellence.

You’re a collaborative team player. You enjoy working with others, sharing ideas, and contributing to a positive team culture.

 

DESIRED QUALIFICATIONS

The successful applicant will have or be able to demonstrate a commitment to developing the following qualifications and skills

• Post-secondary education or equivalent experience in donor relations, fundraising, or a related field.
• Experience in donor relations or stewardship; healthcare or hospital foundation experience an asset.
• Strong understanding of donor motivations, stewardship best practices, and donor-centered communications.
• Excellent verbal and written communication skills.
• Experience with donor databases (Raiser’s Edge preferred).
• Knowledge of CRA guidelines for charitable receipting.
• Commitment to ethical fundraising practices (AFP/AHP).
• Excellent organizational skills with a proven ability to meet deadlines, manage multiple projects over varying timelines, demonstrating excellence in prioritization, resourcefulness and problem-solving
• Strong interpersonal skills and collaborative work style, with demonstrated ability to maintain a positive, flexible and responsive attitude while managing competing interests and multiple stakeholders
• Proficient in MS Office (including Word, PowerPoint, Excel, Outlook), and project management tools (e.g. Monday.com)
• Bilingual (English and French) an asset.
• Hold a valid driver's license and have regular access to a vehicle.

  

BENEFITS & PERKS

• Salary Range of $58,000-72,000
• Hybrid work environment with generous Work Wellness Policy
• Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s largest defined benefit pension plans
• Health and Dental benefits, including life insurance, STD, LTD
• Career Development and Education Sessions
• Access to Employee & Family Assistance Program
• Compensation Based on Qualifications & Experience

 

FIND OUT MORE ABOUT HOW TO APPLY

Please submit your resume by following the link to our career page. Applications will be accepted until August 17th. If you have any questions regarding this tremendous opportunity please email hrquestion@gbgh.on.ca.

 

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications. The GBGHF reserves the right to conduct a formal interview or other applicable testing where required.

GBGHF is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).  If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.